Welcome to Ant’s Dream Jewellery (accessible via https://www.antsdream.com.my). We are operated by Ants Dream Enterprise (Company Registration No: 202203203762 / TR0269424-V).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, register an account, utilize our features (such as wishlists and interactive sizing guides), or buy our jewellery.
1. Information We Collect and Store
A. While Browsing and Shopping
While you visit our site, we track and collect data to optimize your experience:
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Products You’ve Viewed: Used to show you items you’ve recently browsed.
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Wishlist Data: We keep track of products you add to your wishlist and any wishlists you create. This information is visible to our store staff to provide better offers and curate targeted campaigns.
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Location, IP Address, and Browser Type: Used for purposes such as estimating taxes, calculating delivery tracking parameters, and adjusting local calibration properties for our Interactive Ring Size Guide.
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Shipping Address: Requested during the browsing/checkout stage so we can estimate shipping costs before you place an order.
B. During Account Creation and Checkout
When you buy from us or create an account, we ask you to provide:
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Name, billing address, shipping address, email address, phone number, and account credentials (username and password).
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Specific text inputs, font selections, and configurations provided for our Custom Engraving Service.
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Note on Payments: Payment data is processed securely through third-party. When processing payments, data required to complete the transaction (such as the purchase total and billing information) will be passed directly to the payment gateway. We do not store raw credit card details on our servers.
C. Comments, Media, and Anti-Spam
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Comments & Reviews: If you choose to leave a comment or product review, we collect the data shown in the form, your IP address, and your browser user agent string to assist in spam detection.
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Gravatar & Akismet: An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it (their privacy policy is available at https://automattic.com/privacy/). Once your comment is approved, your profile picture is visible to the public. Comments are also processed via the Akismet Anti-Spam service, which tracks the commenter’s IP address, user agent, referrer, and site URL.
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Media Uploads: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included, as other visitors can download and extract this data.
2. Cookies and Tracking Technologies
We utilize several types of cookies to keep our platform responsive and functional:
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Shopping Cart & Wishlist Cookies: Temporary cookies are used to keep track of your cart and wishlist contents while you are actively browsing our storefront.
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Account Login Cookies: When you log in, we establish cookies to save your authentication data and screen preferences. Login cookies persist for 2 days, and screen option cookies last for 1 year. If you choose “Remember Me”, your login stays active for 2 weeks. Logging out clears these credentials.
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Comment Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for 1 year so you do not have to re-type them next time.
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Third-Party Analytics (Google Analytics): We have integrated Google Analytics on our website to monitor traffic trends and optimize site performance. Google Analytics uses cookies to collect anonymous technical data (such as page interactions and anonymized IP statistics). You may opt-out using browser cookie settings or the official Google Analytics Opt-out Browser Add-on.
3. How We Use Your Information
We use the data we gather to support your experience across our platform, specifically to:
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Send you critical updates regarding your account, shipping updates, and order confirmations.
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Respond to your requests, complaints, or return evaluations within our 14-day eligibility window.
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Process secure payments and prevent fraudulent transaction activity.
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Comply with legal and financial obligations, including calculating domestic duties or processing corporate taxes.
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Send you curated marketing messages and exclusive new arrivals, only if you explicitly opt-in to receive them.
4. Who on Our Team Has Access
Members of our internal administration team (specifically Administrators and Shop Managers) have controlled backend access to the information you provide. For example, they can view:
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Order Information: Details on what was purchased, when it was purchased, and your delivery destination.
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Customer Information: Your name, email, billing/shipping records, and wishlist details.
Our team operates under strict confidentiality and accesses this data solely to fulfill orders, apply your custom engravings, process returns, and support your shopping experience.
5. How Long We Retain Your Data
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Comment Data: If you leave a comment, the message and its accompanying metadata are retained indefinitely so we can approve follow-up comments automatically.
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Registered Accounts: For users who sign up on our website, we store the personal information provided in their user profile indefinitely. Users can view, edit, or delete their personal information at any time (except they cannot change their username).
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Order Records: We store core transaction histories (name, email, billing, and shipping details) for up to 7 years to satisfy legal accounting and tax compliance frameworks.
6. Your Rights Over Your Data
In accordance with data privacy standards and the Malaysian Personal Data Protection Act 2010 (PDPA), if you have an account on this site or have left comments, you have the right to:
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Request an exported file of the personal data we hold about you.
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Request that we correct, update, or erase any personal data we hold.
Note: This does not include data we are legally obligated to retain for administrative, tax compliance, security, or legal record-keeping purposes.
7. Changes to This Privacy Policy
Ants Dream Enterprise reserves the right to modify or change this policy at any time. Any revisions will be pushed directly to this page with an updated effective date. We suggest checking this page periodically to stay informed.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through our :